Wireless keyboard malfunctions
1 - Doesn't light up, doesn't print.
Or it lights up when charging, but still does not work.
Needs to be replaced
2 - The LED under the "light bulb" icon flashes
Check if the receiver (small flash drive from the keyboard) is inserted into the computer. Try inserting it into another usb - on the other side of the computer, or check on another computer.
Press fn + rf keys - this will reconnect the keyboard and the receiver (small flash drive from the keyboard).
3 - Some of the keys work and some don't
May occur if you use the keyboard while it is charging. Remove it from the charger before use.
What questions does this article answer?
What are the common issues with wireless keyboards?
How to fix a non-working wireless keyboard?
What to do if the keyboard LED is flashing?
How to troubleshoot keyboard-receiver connection issues?
What to do if some keys don't work?
How to reconnect the keyboard to its receiver?
What are the solutions for keyboard charging problems?
How to verify keyboard-receiver compatibility?
What to do if the keyboard only works while charging?
How to test keyboard functionality on different computers?
What are the steps to fix keyboard connection issues?
How to identify keyboard hardware problems?
What are the common keyboard malfunctions?
How to properly use the keyboard while charging?
What are the troubleshooting steps for keyboard issues?